Welcome! We're thrilled to have you as part of the Fitsune community. Whether you're just starting your fitness journey or pushing toward your next personal record, our team is here to make sure you get the most out of the app.
If you have questions, feedback, or run into any issues, we're only one email away. Your experience matters to us, and we do our best to reply to every message as quickly as possible — usually within 24 to 48 hours.
For any questions, technical issues, subscription problems, or general feedback, reach out to us at:
When emailing us, please include:
The more details you share, the faster we can help.
How does Fitsune create my workout plan? Fitsune generates a personalized workout plan based on the information you provide during onboarding — including your training days per week, available equipment, fitness level, and any sensitive areas (like knees or shoulders). No two plans are exactly alike.
Can I change my workout plan later? Absolutely. Head to the Workout tab and tap the "Regenerate Plan" option to update your program with new preferences at any time.
What if I don't have gym equipment? No problem. Fitsune offers full programs for four setups: Full Gym, Home Gym, Outdoor, and Bodyweight Only. Just choose what matches your situation.
How do I know I'm doing an exercise correctly? Every exercise in Fitsune includes a step-by-step form video showing proper technique, tempo, and breathing. Tap any exercise in your plan to watch the demonstration.